Smootree Malaysia

Click here to edit subtitle

Despatch and delivery

Processing time 

We aim to deliver the items you order as soon as we can. However, since all our furniture are made to order, it will take a little longer to reach you compare to a trip to retail stores. With the functionality and the design quality you get, we think it worths the wait.

Once we have received your order, we will send a confirmation email to you, notifying you how long your order is expected to take.

We strive to deliver your items at your door within 2 - 12 weeks from the moment you place your order, depending on where your item is being manufactured.

Furniture delivery

Once your item arrives our warehouse, we will inform you via email. Our delivery partner will then collect your item and call you to arrange a convenient day for your delivery. If you wish to change your delivery address or reschedule the delivery time under any circumstances, please notify us 48 hours in advance for new arrangement to be made. 

Multiple items delivery

Our furniture is made by a number of different manufacturers and this could lead to your items arrive our warehouse at different time but we will always try our best to deliver all your items at the same time.